RETURN POLICY

KRTKL do not offer exchanges. Limited-release items are non-returnable and non-exchangeable.

Returns are accepted if the item received is damaged or defective only. 

Returns are accepted within 7 days of purchase and all returns must be inspected and approved.

To return an item, contact our Hotline with your order number and follow the instructions.


REFUND POLICY

Approved refunds will be processed within 14 working days. Processing times may vary depending on your payment provider.